TERMS & CONDITIONS (ENG)
§ 1. Ordering:
You can order goods / services at Grunt via online store, by phone / email or by personal inquiry. All contracts are in Danish. All prices quoted are incl. VAT and other taxes. Prices are daily prices.
§ 2. Payment
We offer payment by credit card payment (Dankort, Mastercard, Visa) or by invoicing (business customers only). No fee will be deducted when ordering at Grunt.dk, which means you only pay for what you order.
Paid by debit card you are always protected against abuse. You have the option of rejecting a payment when you receive your payment summary. You have no self-risk in case your card is abused in an internet store that uses SSL (Secure Socket Layer) in its payment system. Thus, you are better protected than in the physical world where you have a self-esteem of 160 €, if your card is misused using the PIN.
The data you send in connection with purchases paid by debit card is encrypted (SSL), and it is only Nets (PBS) that can read them. Neither Grunt.dk nor others have the opportunity to read the data.
The amount of the goods is deducted only when the package is shipped from Grunt.dk. You can never withdraw a larger amount than you have approved at the time of purchase.
§ 3. Delivery and shipping.
Basically, there are two types of delivery when you shop at Grunt.dk.
PACKAGE HOPE: We ship within Denmark as the primary delivery option, for the price 39.00 kr. order containing the purchase of goods under 799,00 kr. For purchases of goods for over 800,00 kr. your order will be delivered freely. You have up to 5 valid options in the form of packages that your delivery can be selected for.
If you wish to send an order to abroad, Greenland or the Faroe Islands, this can only be done by prior agreement with Grunt.
Delivery is done with GLS. Should there be any mistake or failure in an order sent from us, please contact us as soon as possible after you have received the order.
Flex delivery: If you choose to enter a given location, our supplier / freight carrier has to put the goods, Grunt disclaims the responsibility of the goods and the responsibility goes to the buyer as soon as the package is scanned as delivered at the shipper's address.
This applies if you writes that the package must be placed in a shed, garage or similar.
Availability: All items on Grunt.dk are usually stock items. However, errors may occur in some cases, which means that the warehouse is not 100% correct updated and therefore a longer delivery time may be available. If so, you will of course be contacted immediately.
Section 4. Agreement
You must accept the terms and conditions of each purchase at each purchase. You are encouraged to read the terms thoroughly.
At Grunt.dk, purchase agreements with children and adolescents under the age of 18 can only be made by parents or others legally acting on the child or on behalf of the young person.
§ 5. Complaints
As a consumer, you have 2 years of warranty, which means that you can either get the item repaired, exchanged, the money back or refusal in the price, depending on the specific situation. This, of course, means that the complaint is justified and that the defect has not arisen as a result of an incorrect use of the product, lack of maintenance, cf. the manual or other damaging behavior.
It must be advertised within a reasonable time after you have discovered the defect of the item. If you advertise within 2 months, the complaint is always considered to be correct.
We refund reasonable shipping costs that you may have when returning the item when the complaint is warranted.
When you want to advertise a product, it must be submitted to our address: (only by prior agreement)
Nobrakes ApS
Hammershusvej 10C
7400 Herning
Mrk .: Complaint
Note! We do not receive packages sent per. demand, without resignation or the like.
Remember, the product must always be returned in a proper packaging. It is therefore always a good idea to save the original packaging and receive a receipt for shipping so that we can refund your shipping costs.
If Grunt upon receipt of a complaint can not make a mistake on the goods, the customer will not be shown the value of the goods. It is therefore important that you as a customer describe the error as accurately as possible to us.
Once we have received your item, we will send you an email informing you about the further process.
§ 6. Personal data
To trade on grunt.dk, the following is required:
Name
Address
Email address
Mobile number.
The above is stored with information about which items you have purchased for 5 years from the end of the financial year that information relates to, cf. the Accounting Act §10, after which information is deleted.
Information is not disclosed or sold to third parties unless this happens in connection with a restructuring or a full or partial sale of the company. Possible disclosure in such a situation will be in accordance with the personal data law currently in force.
As a customer, you have the opportunity to gain insight into our registration of data about you and you may object to a registration in haphazard terms to the rules regarding this in the Personal Data Processing Act and inquiry in connection with this should be addressed to NoBRAKES ApS via email contact@grunt.dk
§ 7. Right of withdrawal
You always have 14 days of right of withdrawal when shopping at Grunt.dk, and the cancellation right expires on the day you received your item. The right of cancellation can only be exercised if the goods are returned in the same condition and amount, and the right of withdrawal will therefore lapse if you use the goods in a way that clearly reduces the value of the product significantly.
The packaging must therefore always be returned with a return to fulfill the conditions for exercising the right of withdrawal.
NOTE! Your right of withdrawal will lapse if you use these goods, as it will significantly reduce the value of the product, cf. Section 20 (2) of the Consumer Contracts Act. 3, No. 1.
If you choose to take advantage of the cancellation right, you must pay the post to return the item.
The item is shipped to (products with enclosed return declaration):
Nobrakes ApS
Hammershusvej 10C
7400 Herning
Note! We do not receive packages sent per. demand, without resignation or the like.
You can also regret refusing to receive the item at the post office or hand it in person at the above address. When you regret your purchase, the purchase price will be refunded to you. This will be done by a transfer to your bank account once we have returned the product and checked that it meets the cancellation rules. It is therefore important that we provide your registration number and account number.
It is not a requirement, but the expedition is promoted if full information is included in the package - such as copy of order confirmation, registration number and bank account account number for which refund can be made, copy of any. prior correspondence etc. Note - We do not receive packages sent per. COD.
It is always a good idea to save the original packaging until you find out if you want to keep it purchased or not. In some cases, the packaging may mean that the sales value of the product is impaired and thus the right of withdrawal can not be utilized.
If a product received return, due to a 14-day cancellation right, is damaged due to bad packaging, Grunt will be deprived of any liability to refund the value of the goods. Utilized withdrawal right repayments Grunt full purchase price incl. shipping costs.
Business Customers:
For business customers, there is no right of withdrawal, unless otherwise agreed in writing between the customer and Grunt. As corporate customers, private companies, public institutions, associations, foundations and self-governing institutions are considered.
§ 8. Confidentiality
Personal information is treated strictly confidential by Grunt. The entered information is processed encrypted and never shared with a third party.
§ 9. Cookies
9.1 Cookies, Purposes and Relevance
We use cookies to collect information about you that is used to customize and enhance our content and to increase the value of the ads displayed on the page.
If you do not wish to collect information, you should delete your cookies (see the instructions under section 9.2) and refrain from further use of the site. Below we have elaborated on what information is collected, their purposes and which third parties have access to them.
9.2 What are cookies?
The website uses "cookies", which is a text file that is stored on your computer, mobile or mobile. Similarly for the purpose of recognizing it, remembering settings, performing statistics, and targeting ads. Cookies can not contain malicious code such as virus.
It is possible to delete or block cookies. See the guide: http://minecookies.org/cookiehandtering.
If you block or delete our cookies, you may risk that the site is not working optimally and that there are content you can not access.
9.3 Which cookies are being put:
9.3.1 First-party cookies
At GRUNT, we use cookies on our website to optimize the website and its functionality. Our cookies help us to give you as good an experience as possible when you visit our website. Below you can read more about which cookies GRUNT uses and for what purpose they are used.
9.3.2 Third party cookies
We have allowed third parties to cook cookies from the website (so-called third-party cookies).
We use marketing and optimization cookies to get the best of our website. This applies, for example, to Google Analytics, which we use to analyze how you use our website. The collected information is sent and stored on Google servers.
10. The Registrar's Rights
10.1 You have the right to access your personal data
You are entitled at any time to know what personal data we are processing about you, where they originate and what we apply them to. You can also find out how long we keep your personal data and who receives personal data about you, to the extent that we pass personal data in Denmark and / or abroad.
If you request this, we may inform you and provide a copy of the information we process about you. Access may, however, be limited for the protection of other people's privacy, business secrets and intellectual property rights.
You can make use of your rights by contacting us.
10.2 You have the right to have inaccurate personal data corrected, restricted or deleted
If the personal data we treat about you is inaccurate, you are entitled to have them corrected or restricted. You must contact us and let us know what inaccuracies are and how they can be rectified or restricted.
In some cases, we will have an obligation to delete your personal data. This may, for example, apply if you withdraw your consent. If you believe your personal data is no longer necessary for the purpose we obtained, you may want to have them deleted. You can also contact us if you believe your personal data is being processed in violation of the law or other legal obligations.
When you address a request to correct, restrict or delete your personal data, we will investigate whether the conditions are met and, in that case, make changes or deletions as soon as possible.
10.3 You have the right to object to our processing of your personal data
You are entitled to object to our processing of your personal data due to your particular situation. You can also object to our disclosure of your personal data for marketing purposes. You can use the contact information at the top to send an objection. If your opposition is justified, we will stop processing your personal data.
10.4 The right to data portability
You may be entitled to data portability to the extent that the processing is done automatically. Data deprivation entitles you to receive personal information about yourself as you have provided to us in a structured, commonly used and machine-readable form, and you may transmit this information to another data controller without any hindrance.
10.5 Complaint
If you would like to complain about our processing of your personal information including that we have not met your request under section 9.1-9.4, you also have the opportunity to contact the Data Inspectorate at dt@datatilsynet.dk.
§ 11. Law and jurisdiction
Any dispute shall be settled under Danish law in the ordinary courts.